Instead of having a traditional interviewing process, Grant suggests two things: “Number one, we need to give people demos. Figure out the skills that are most critical for the job and then give people a challenge where they can showcase those skills. That’s where you really get to see their capabilities.”

He also emphasised on the importance of giving chances to interviewees. Why? If an interviewee messes up, give them a second chance. “It’s not how they perform in the first interview that ultimately shows their agility. It’s how well they learn and progress from what didn’t go well in the first interview into improvement in the second interview. And there’s brand new evidence from military jobs that if you give people a do-over, you become better at predicting who will be successful in your organisation,” Grant said. And so, giving candidates a second chance offers them an opportunity to show their resilience, a skill which is much needed in today’s workplace.